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Alabama Online Court Filing by SafeBond
Customer service is under the additional pressures of increased expectations and limited training and manpower. Into this niche, safeBond™ has evolved to provide a technology edge to overworked municipalities.to provide a technology edge to overworked municipalities. safeBond™ is a private company that provides high technology customer service tools to governments and affiliated safeBond™ was developed by former Georgia judge Charles T. Robertson II, a Mensa author and attorney whose extensive credentials include nearly 50,000 sold copies of books on business and family law. The former judge has been honored by both houses of the Georgia legislature, as well as by the prestigious Pioneer Institute and the Ash Institute for Public Policy (at the JFK School of Government) at Harvard University. His software credentials stem from a lifelong association with the Georgia Institute of Technology (Georgia Tech) where his stepfather taught as a professor of thermodynamics. He holds some 100 domains, multiple trademarks, copyrights, and has practiced extensively in the fields of business and intellectual property. Using process developed for cross platform and web based applications, the software developers at Centuro Software have created a scalable model which takes into account the competing stresses of security and convenience. safeBond™ creates an environment where governments can interact with consumers and commerce without risk of loss of either privacy or of safegaurded funds. Through the magic of Centuro, this ability can be extended to any size municipality or agency with nearly instantaneous response. <--><--> | ||||||||||||||||||||||||||||||||
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agencies. By using voluntary payment models, we are able to operate without contracts and without any unnecessary administrative load. In its full operation, safeBond™ will reduce inbound phone calls between 10 and 30%, will reduce detention loads by 2-4% of detainee days (the equivalent in many cases of building new wings) and all at no cost or obligation to the taxpaying public. Citizens are not required to register, or join, or jump through hoops to participate in this groundbreaking approach and in fact can effectively communicate with government, through the safeBond™ interface, any hour of the day or night, from the comfort and convenience of their own homes. Not only does this dramatically increase customer satisfaction, it also dramatically reduces the loads on detention facility customer service staff.